Excellent value and easy to renew.
Home Insurance
Protect your home and contents with comprehensive home insurance from Mark Bates Ltd. Up to £500,000 for buildings cover and £100,000 for contents.
Or call 01476 513781
Rated Excellent
TrustScore4.8
Complete Buildings & Contents Insurance Cover
Add Home Emergency Cover for help with sudden problems such as a burst pipe or boiler breakdown
Up to 30% No Claims Discount
If you have been claim free for 3 or more years a 30% discount will apply.
No Hidden Admin Fees
If you need to make a change to your policy we won’t sting you with any admin fees.
Not Just Bricks And Mortar
Extend your policy to cover trees, plants, your lawn and even fixed mobility aids.
Cover To Suit You
Tailor your cover up to £500,000 for buildings cover and £100,000 for contents.
New for Old Cover
If an item cannot be repaired, we'll replace it with a new one.
Buy and Manage Your Policy Online
Simple online application with the ability to manage your policies.
Get A Quick Quote
You will need the following information
How old is your home
Total number of bedrooms
type of ownership
* denotes a mandatory field.
Manage all of your insurance with Insura App?
Insura App, the ultimate insurance management application. With our app, you can easily manage all of your insurance policies, documents and key dates in one place.
Existing Customer?
Need to manage your policy, add a new one or make changes?
Use our customer portal.
Downloads
Still need more information? Please call us on 01476 513781
Why Mark Bates Ltd
We've specialised in insurance for older and disabled customers since 1994. Our own team in Grantham handles everything, from your first quote to your claim.
Rated by our customers
More than 22,000 customers have reviewed us on Trustpilot, with an average score of 4.8 Stars, that's first class service!
A UK team, start to finish
Sales, customer service and claims all sit in our Grantham head office. When you call, you speak to someone who knows your policy.
Cover built for how you live
Our policies are designed around the equipment, homes and working arrangements our customers have, not adapted from general cover.
What our customers say
Independent reviews collected by Trustpilot.
So easy to review online and the provide access to carers training. Reminder sent well in advance to allow time to shop around. Great products well explained.
Knowing i am insured is a load off my mind .Should i break down or scooter stolen covered for anything that may happen.Great thing also for me no worries paying ,just a direct debit each month ,then forget about till next year .Great !
I have insured 3 of my scooters i also now insured my home.
Over the years ALL of the people l have spoken to have been so helpful and very professional.l have recommend Mark Bates every time and when l say who l'm with my clients are very impressed as they know Mark Bates to be very good.
They are very helpful and caring
The people at the company are very friendly, helpful and giving full attention.
The staff were very helpful.
Quick and easy.
Very polite. professional staff
It was really easy to sign up.
They was very helpful in every way.
Because the whole transaction took only a few minutes.
I found this company to be honest, reliable, and helpful. A pleasure to-do business with.
Good have insurance on my mobility scooter. It cost a lot of money to buy so it’s great to know I’m covered if anything should happen and it is a great price to insure.
I have been a custermer with mark bates and I would not deal with any one else he has always helped me when I need him great company I would not deal with any one else great company always there when I need him he has helped me many times great company to deal with always
First experience with the company,so can’t comment as yet.
Always helpful , and good advice
Quick and easy to take out my insurance, very helpful with my queries
prompt and efficient service
FAQ
Valuables are classed as jewellery, watches, gold, silver, precious metals, gemstones, furs, pictures, curios and other works of art and stamp, coin and medal collections.
Yes, as contents, when it's in your home.
No, this is only available in addition to home contents cover.
Yes, accidental damage is automatically included.
The compulsory excess for buildings cover is £100, rising to £1,000 for subsidence, heave or landslip.
Cover is provided under this policy for accidental damage to underground services and drain covers at the home for which you are legally liable.
Yes, other than caused by felling or lopping.
If an item can't be repaired, it's replaced with a new one, with no deduction for wear and tear