Home Employment Insurance

If you employ a personal assistant or carer to help with your independent living, home employment insurance is for you - get a quote from Mark Bates Ltd.
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Or call 01476 514478
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Complete Protection Home Employment Insurance

If you employ a personal assistant or carer to help with your independent living, this policy is for you.

Employers' Liability

In the event that your employee suffers injury or illness whilst working for you.

Public Liability

As a consequence of bodily injury or property damage to a third party while care is taking place.

Employment Support

Proactive employment support available 24 hours a day 7 days a week through a variety of means.

No Excess

We do not require any contribution to a claim meaning your funding is reserved for what really matters.

Personal Possessions

Repair or replacement to the possessions of your Personal Assistant if they are damaged whilst care is taking place.

Legal Expenses

Upgrade to our plus or deluxe policy and receive cover for your legal expenses following an employment dispute.

Get A Quick Quote

You will need the following information
Details of care provider.
Your address.
A contact email.
Your date of birth.
* denotes a mandatory field.
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Existing Customer?

Need to manage your policy, add a new one or make changes?

Use our customer portal.

Have a Question?

Get in contact with on of our UK based customer service advisors.

Customer service is our priority.

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Still need more information? Please call us on 01476 514478

Looking After Individual Employers

Proactive Employment Support

Employment advice and legal support tailored around the specific needs of individual employers of Personal Assistants. Our pro-active, personalised approach to legal advice is designed to ensure everyone gets the level of service they require precisely when they need it. We understand that support for Direct Payments and Personal Health Budget recipients operates best when it is tailored around the needs of individuals.

Premier Club Rewards For All

As a thank you for being a customer you, and all of your PAs will get FREE and exclusive access to The Premier Club Rewards. Full of exciting offers that will save you money on some of the biggest brands from the high street, on-line and top-notch days out.

A Place to Thrive

As partners we will work with you to provide all of your employers exclusive access to support groups both online and in person. Providing a peer to peer network with people in similar situations that our policy holders find invaluable.

Why Mark Bates Ltd

Mark Bates Ltd is built on a commitment to exceptional customer service, a supportive people-first culture, and a drive to offer innovative, customer-focused insurance products that stand out from the rest.

Customer Excellence

We put our customers at the heart of everything we do. With a 5-star Trustpilot rating, we’re committed to delivering on our promises and building long-term loyalty through service that exceeds expectations.

People-First Culture

We foster a supportive and positive working environment where every individual is valued. By recognising strengths, understanding challenges, and investing in training and development, we help our team thrive.

Be Different

We believe insurance should work better. That’s why we design innovative, accessible products with real value—always with the customer’s best interests in mind.

R Boyd
Good policy , very useful and works well when needed. Highly recommend it.
Aug 30, 2026
Peter
The scooter was easy to control and the battery mileage meant I only had to top up the charge once
Aug 30, 2026
Margaret Foreman
Very pleasant tele sales , very patient as I had queries , and asked if she’d confirm details with husband , all good and renewed insurance.
Aug 30, 2026
Stephanie Johnson
Excellent service and brilliant customer service.
Aug 30, 2026
Giampiero
True and helpful
Aug 30, 2026
carla clarke
Easy renewal great price
Aug 30, 2026
Susan
Very helpful and friendly service.
Aug 30, 2026
Sue pickwell
Professional easy to set up and pay
Aug 29, 2026
Ahmed Omer
Professional service
Aug 29, 2026
Margaret
Quick and easy to navigate for insuring my mobility scooter in
Aug 29, 2026
Susan
Very efficient way to set up insurance by telephone. Helpful person took me through whole procedure.
Aug 29, 2026
Shirley
Posted renewal using envelope provided, good quick return of policy, thank you.
Aug 29, 2026
Rebecca King
Friendly professional and helpful throughout our conversation
Aug 29, 2026
MRSELAINETHOMPSON
Every time every thing goes very smoothly excellent service
Aug 29, 2026
Ann Lomas
Very helpful
Aug 29, 2026
David Smitham
Gave advanced warning of expired insurance date. Easy to complete the insurance form. Thank you.
Aug 29, 2026
Debra
Just taken a policy with mark bates I found them very helpful & accommodating to my needs
Aug 29, 2026
Pauline Davies
The man delivering was happy to lift the box into the hall.o
Aug 29, 2026
Lily
Always very professional efficient service from Reece
Aug 29, 2026
GEORGE NIXON
Great company Mark Bates Ltd is a fantastic insurance company i hope yous do insurance for my car soon enough. All my policies are with this company . Great prices 👏 fast service
Aug 29, 2026

FAQ

If you are employing a carer or PA you legally require Employers Liability Insurance. This is covered in all of our Home Employment insurance policies.

If your carer is self-employed (they pay their own tax and national insurance) you do not need the Employers Liability cover but may still wish to be covered for Public Liability. We also offer a Personal Care Assistant policy for self-employed carers.

There are no limits on the number of carers covered with the Home Employment Insurance policy.

The employer is the person looking after the affairs of the person receiving care, this could also be the same person.

Yes. Whenever they are with the carer, either inside or outside the home, the insurance will still cover them.

Yes. Redundancy is covered under our Plus and Deluxe policies.

We offer a 24/7 legal advice helpline through the ILG Support. They offer excellent and professional HR advice tailored to direct payments clients and they can help with any legal and/or employment queries you may have. This essential service can also be contacted by support teams and local authorities as well as our service users.

If you happen to employ a personal assistant or carer to help with your daily independence needs, home employment insurance is an essential tool in your arsenal. Home employment insurance is a type of insurance that covers people who employ personal assistants or carers to help them with their daily independence needs.

This insurance provides protection for the employer in the case of any claims against them that may arise from care taking place such as injuries, stolen or broken property and much more.

Our home employment insurance policies come in with a fixed annual premium price of £67. With this price, you can gain access to Employer’s Liability, Legal Expenses and our customer’s favourite part is the proactive employment support that’s available 24/7 through a variety of means.

If you have any questions, feel free get in touch.