Home Employment Insurance

If you employ a personal assistant or carer to help with your independent living, home employment insurance is for you - get a quote from Mark Bates Ltd.
Get a quote
Or call 01476 514478
Rated Excellent
TrustScore4.823,175 reviews on Trustpilot

What Home Employment Insurance covers

If you employ a personal assistant or carer to help with your independent living, this policy is for you.

Employers' Liability

In the event that your employee suffers injury or illness whilst working for you.

Public Liability

As a consequence of bodily injury or property damage to a third party while care is taking place.

Employment Support

Employment and HR advice from ILG Support, available 24 hours a day 7 days a week through a variety of means

No Excess

There's no excess to pay on a claim, so your care budget stays intact.

Personal Possessions

Repair or replacement of your PA's belongings if they're damaged during care.

Legal Expenses

Upgrade to our plus or deluxe policy and receive cover for your legal expenses following an employment dispute.

Get A Quick Quote

You will need the following information
Details of care provider.
Your address.
A contact email.
Your date of birth.
* denotes a mandatory field.
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Existing Customer?

Need to manage your policy, add a new one or make changes?

Use our customer portal.

Have a question?

Speak to one of our UK-based customer service advisers.

Downloads
Still need more information? Please call us on 01476 514478

Looking After Individual Employers

Proactive Employment Support

Employment advice and legal support tailored around the specific needs of individual employers of Personal Assistants. Our pro-active, personalised approach to legal advice is designed to ensure everyone gets the level of service they require precisely when they need it. We understand that support for Direct Payments and Personal Health Budget recipients operates best when it is tailored around the needs of individuals.

Premier Club Rewards For All

As a thank you, you and all your PAs get free access to The Premier Club, with savings on big brands online and on the high street, and days out.

A Place to Thrive

As partners we will work with you to provide all of your employers exclusive access to support groups both online and in person. Providing a peer to peer network with people in similar situations that our policy holders find invaluable.

Why Mark Bates Ltd

We've specialised in insurance for older and disabled customers since 1994. Our own team in Grantham handles everything, from your first quote to your claim.

Rated by our customers

More than 22,000 customers have reviewed us on Trustpilot, with an average score of 4.8 Stars, that's first class service!

A UK team, start to finish

Sales, customer service and claims all sit in our Grantham head office. When you call, you speak to someone who knows your policy.

Cover built for how you live

Our policies are designed around the equipment, homes and working arrangements our customers have, not adapted from general cover.

What our customers say

Independent reviews collected by Trustpilot.

Excellent value and easy to renew.

RRaymond Bridges
Nov 4, 2026

So easy to review online and the provide access to carers training. Reminder sent well in advance to allow time to shop around. Great products well explained.

AAlexandra Delonnette
Nov 4, 2026

Knowing i am insured is a load off my mind .Should i break down or scooter stolen covered for anything that may happen.Great thing also for me no worries paying ,just a direct debit each month ,then forget about till next year .Great !

MMr. Brian Fieldhouse
Nov 4, 2026

I have insured 3 of my scooters i also now insured my home.

CCaroline
Nov 4, 2026

Over the years ALL of the people l have spoken to have been so helpful and very professional.l have recommend Mark Bates every time and when l say who l'm with my clients are very impressed as they know Mark Bates to be very good.

MMrs Rich
Nov 4, 2026

They are very helpful and caring

SSandrajune Howard
Nov 4, 2026

The people at the company are very friendly, helpful and giving full attention.

MMr Thakrar
Nov 4, 2026

The staff were very helpful.

JJill Spendelow
Nov 4, 2026

Quick and easy.

DDavid
Nov 4, 2026

Very polite. professional staff

AAnother happy customer
Nov 4, 2026

It was really easy to sign up.

SSue Peacock
Nov 4, 2026

They was very helpful in every way.

CCustomer
Nov 4, 2026

Because the whole transaction took only a few minutes.

MMr Malcolm Wilson
Nov 4, 2026

I found this company to be honest, reliable, and helpful. A pleasure to-do business with.

MMr Colin Burford
Nov 4, 2026

Good have insurance on my mobility scooter. It cost a lot of money to buy so it’s great to know I’m covered if anything should happen and it is a great price to insure.

SSharon Goucher
Nov 4, 2026

I have been a custermer with mark bates and I would not deal with any one else he has always helped me when I need him great company I would not deal with any one else great company always there when I need him he has helped me many times great company to deal with always

PPatrick foad
Nov 4, 2026

First experience with the company,so can’t comment as yet.

DDonald Alexander Urquhart
Nov 4, 2026

Always helpful , and good advice

MMr Ian Taylor
Nov 4, 2026

Quick and easy to take out my insurance, very helpful with my queries

PPaula
Nov 4, 2026

prompt and efficient service

MMr Clews
Nov 4, 2026

FAQ

If you are employing a carer or PA you legally require Employers Liability Insurance. This is covered in all of our Home Employment insurance policies.

If your carer is self-employed (they pay their own tax and national insurance) you do not need the Employers Liability cover but may still wish to be covered for Public Liability. We also offer a Personal Care Assistant policy for self-employed carers.

There are no limits on the number of carers covered with the Home Employment Insurance policy.

The employer is the person who manages the care arrangements. This is often the person receiving care, but it can be a family member or someone acting for them.

Yes. Whenever they are with the carer, either inside or outside the home, the insurance will still cover them.

Yes. Redundancy is covered under our Plus and Deluxe policies.

We offer a 24/7 legal advice helpline through the ILG Support. They offer excellent and professional HR advice tailored to direct payments clients and they can help with any legal and/or employment queries you may have. This essential service can also be contacted by support teams and local authorities as well as our service users.

Home employment insurance is for people who employ a personal assistant or carer in their own home. It includes the employers' liability insurance the law requires, and protects you if someone claims against you for injury, loss or damage connected to the care.

Home Employment Insurance starts from £67 a year, with employers' liability, public liability and 24/7 employment support. Plus and Deluxe add legal expenses for employment disputes and redundancy cover