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Home Employment Insurance

If you employ a personal assistant or carer to help with your independent living, home employment insurance is for you - get a quote from Mark Bates Ltd.
Get a quote
Or call 01476 514478
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Complete Protection Home Employment Insurance

If you employ a personal assistant or carer to help with your independent living, this policy is for you.

Employers' Liability

In the event that your employee suffers injury or illness whilst working for you.

Public Liability

As a consequence of bodily injury or property damage to a third party while care is taking place.

Employment Support

Proactive employment support available 24 hours a day 7 days a week through a variety of means.

No Excess

We do not require any contribution to a claim meaning your funding is reserved for what really matters.

Personal Possessions

Repair or replacement to the possessions of your Personal Assistant if they are damaged whilst care is taking place.

Legal Expenses

Upgrade to our plus or deluxe policy and receive cover for your legal expenses following an employment dispute.

Get A Quick Quote

You will need the following information
Details of care provider.
Your address.
A contact email.
Your date of birth.
* denotes a mandatory field.
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Existing Customer?

Need to manage your policy, add a new one or make changes?

Use our customer portal.

Have a Question?

Get in contact with on of our UK based customer service advisors.

Customer service is our priority.

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Still need more information? Please call us on 01476 514478

Looking After Individual Employers

Proactive Employment Support

Employment advice and legal support tailored around the specific needs of individual employers of Personal Assistants. Our pro-active, personalised approach to legal advice is designed to ensure everyone gets the level of service they require precisely when they need it. We understand that support for Direct Payments and Personal Health Budget recipients operates best when it is tailored around the needs of individuals.

Premier Club Rewards For All

As a thank you for being a customer you, and all of your PAs will get FREE and exclusive access to The Premier Club Rewards. Full of exciting offers that will save you money on some of the biggest brands from the high street, on-line and top-notch days out.

A Place to Thrive

As partners we will work with you to provide all of your employers exclusive access to support groups both online and in person. Providing a peer to peer network with people in similar situations that our policy holders find invaluable.

Why Mark Bates Ltd

Mark Bates Ltd is built on a commitment to exceptional customer service, a supportive people-first culture, and a drive to offer innovative, customer-focused insurance products that stand out from the rest.

Customer Excellence

We put our customers at the heart of everything we do. With a 5-star Trustpilot rating, we’re committed to delivering on our promises and building long-term loyalty through service that exceeds expectations.

People-First Culture

We foster a supportive and positive working environment where every individual is valued. By recognising strengths, understanding challenges, and investing in training and development, we help our team thrive.

Be Different

We believe insurance should work better. That’s why we design innovative, accessible products with real value—always with the customer’s best interests in mind.

Kerrie Brewer
Great company to be insured with, always helpful and very knowledgeable and professional.
Jul 7, 2026
Miss Emma Poskitt
Quick response to phone call. Very helpful member of staff with clear and concise communication. Insurance set up in a matter of 5 minutes. Which was the same length of time I'd been on hold to a previous company. Glad I decided to hang up and try Mark Bates instead.
Jul 7, 2026
sandra
Good insurance cover which meets my needs. Easy to use online. Professional and courteous.
Jul 7, 2026
Mrs Joanna Czaplinska
Very good service with reasonable prices.
Jul 7, 2026
John Garratt
The lady who phoned me up explained the difference between polices . very polite . not in a rush.because I am a old man.so no complaints.just say thanks to lady and all your team
Jul 7, 2026
Mr H Reynolds
I renewed my insurance on my mobility Scoota on-line. It was quick and very easy to use and presented no problems for me - I am just 80 and not a technical wizard. Well done Mark Bates Ltd
Jul 7, 2026
Michael Brisland
Good spot on service
Jul 7, 2026
Catherine Walker
Prompt cost effective insurance for my mobility scooter.
Jul 7, 2026
Mr Kizenga
The product was exactly as described on their website and the delivery on the exactly Day and time.
Jul 7, 2026
Mrs Patricia Wall
Excellent customer service and very helpful
Jul 7, 2026
Mrs Barbara Lakes
Very helpful and pleasant and quick to deal with my insurance thank you
Jul 7, 2026
Peter Everson
Easy to deal with
Jul 7, 2026
Mary
Excellent company
Jul 7, 2026
J L Bernard
Helpful staff able to answer any questions I had and replied quickly
Jul 7, 2026
Paul Whiteley
We have been very happy to deal with Mark Bates and have been with you a few years now.As usual very fantastic service with your staff.I can not praise you any higher and let you know we will be staying with you.
Jul 7, 2026
Joan Williams
I can highly recommend Mark Bates ... I insured my mobility scooter with them recently for the second year and was given a very competitive price.
Jul 6, 2026
Mr Shorney
Very informative and pleasant contact
Jul 6, 2026
customer
great customer serevice
Jul 6, 2026
IanMitchinson
The process was easy. I'm happy with the policy.
Jul 6, 2026
Andrew
Good communication Paperwork arrived promptly by post
Jul 6, 2026

FAQ

If you are employing a carer or PA you legally require Employers Liability Insurance. This is covered in all of our Home Employment insurance policies.

If your carer is self-employed (they pay their own tax and national insurance) you do not need the Employers Liability cover but may still wish to be covered for Public Liability. We also offer a Personal Care Assistant policy for self-employed carers.

There are no limits on the number of carers covered with the Home Employment Insurance policy.

The employer is the person looking after the affairs of the person receiving care, this could also be the same person.

Yes. Whenever they are with the carer, either inside or outside the home, the insurance will still cover them.

Yes. Redundancy is covered under our Plus and Deluxe policies.

We offer a 24/7 legal advice helpline through the ILG Support. They offer excellent and professional HR advice tailored to direct payments clients and they can help with any legal and/or employment queries you may have. This essential service can also be contacted by support teams and local authorities as well as our service users.

If you happen to employ a personal assistant or carer to help with your daily independence needs, home employment insurance is an essential tool in your arsenal. Home employment insurance is a type of insurance that covers people who employ personal assistants or carers to help them with their daily independence needs.

This insurance provides protection for the employer in the case of any claims against them that may arise from care taking place such as injuries, stolen or broken property and much more.

Our home employment insurance policies come in with a fixed annual premium price of £67. With this price, you can gain access to Employer’s Liability, Legal Expenses and our customer’s favourite part is the proactive employment support that’s available 24/7 through a variety of means.

If you have any questions, feel free get in touch.