In Home Warranty

For riser chairs, beds, hoists and stairlifts, our in home warranties come with free accidental damage cover that starts from day one
Get a quote
Or call 01476 512190
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21,730 Reviews

For Riser Chairs, Beds, Hoists & Stairlifts

Our policy includes free accidental damage cover that starts from day one.

Mechanical & Electrical Breakdown

No large repair bills here. If your product stops working through no fault of your own.

Full Cost Of Repair

Our policy will cover the the parts, callout and the labour needed to get you going again.

Flexible Payment Terms

Split the cost over the year to make your pennies stretch that little bit further.

New for Old

If your product is less than three years old we’ll replace it with a new one if it is beyond repair.

Hassle Free Claims

No complicated forms to fill in. Our UK-based team is on hand to process your claim and answer any questions directly.

Accidental Damage

Protecting your equipment from day one against user error and incidents out of your control.

Get A Quick Quote

You will need the following information
Age of your equipment.
Manufacturer of your equipment.
Purchase price.
Place of purchase.
£
* denotes a mandatory field.
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Existing Customer?

Need to manage your policy, add a new one or make changes?

Use our customer portal.

Have a Question?

Get in contact with on of our UK based customer service advisors.

Customer service is our priority.

Got A Manufacturer Warranty?

You can add accidental damage cover to run alongside your live manufacturer warranty and make sure you're fully protected.

This will cover the full cost of your repair including parts, call out & labour charges.

For more information call us on

01476 512190

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R Boyd
Good policy , very useful and works well when needed. Highly recommend it.
Aug 30, 2026
Peter
The scooter was easy to control and the battery mileage meant I only had to top up the charge once
Aug 30, 2026
Margaret Foreman
Very pleasant tele sales , very patient as I had queries , and asked if she’d confirm details with husband , all good and renewed insurance.
Aug 30, 2026
Stephanie Johnson
Excellent service and brilliant customer service.
Aug 30, 2026
Giampiero
True and helpful
Aug 30, 2026
carla clarke
Easy renewal great price
Aug 30, 2026
Susan
Very helpful and friendly service.
Aug 30, 2026
Sue pickwell
Professional easy to set up and pay
Aug 29, 2026
Ahmed Omer
Professional service
Aug 29, 2026
Margaret
Quick and easy to navigate for insuring my mobility scooter in
Aug 29, 2026
Susan
Very efficient way to set up insurance by telephone. Helpful person took me through whole procedure.
Aug 29, 2026
Shirley
Posted renewal using envelope provided, good quick return of policy, thank you.
Aug 29, 2026
Rebecca King
Friendly professional and helpful throughout our conversation
Aug 29, 2026
MRSELAINETHOMPSON
Every time every thing goes very smoothly excellent service
Aug 29, 2026
Ann Lomas
Very helpful
Aug 29, 2026
David Smitham
Gave advanced warning of expired insurance date. Easy to complete the insurance form. Thank you.
Aug 29, 2026
Debra
Just taken a policy with mark bates I found them very helpful & accommodating to my needs
Aug 29, 2026
Pauline Davies
The man delivering was happy to lift the box into the hall.o
Aug 29, 2026
Lily
Always very professional efficient service from Reece
Aug 29, 2026
GEORGE NIXON
Great company Mark Bates Ltd is a fantastic insurance company i hope yous do insurance for my car soon enough. All my policies are with this company . Great prices 👏 fast service
Aug 29, 2026

FAQ

To make a claim, call our claims helpline on 01476 514471 or email us at claims@markbatesltd.com and we will take care of the rest. We fully appreciate that it is essential to resolve a claim efficiently and effectively.

Yes, accidental damage is automatically included.

New for old simply means that we will always replace an item as new.

You can pay for your insurance full by credit/debit card, cheque, postal order and BACS transfer. If you would like to pay in monthly instalments you can speak to one of our advisers.