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In Home Warranty

For riser chairs, beds, hoists and stairlifts, our in home warranties come with free accidental damage cover that starts from day one
Get a quote
Or call 01476 512190
Our Customers Love Us!
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20,408 Reviews

For Riser Chairs, Beds, Hoists & Stairlifts

Our policy includes free accidental damage cover that starts from day one.

Mechanical & Electrical Breakdown

No large repair bills here. If your product stops working through no fault of your own.

Full Cost Of Repair

Our policy will cover the the parts, callout and the labour needed to get you going again.

Flexible Payment Terms

Split the cost over the year to make your pennies stretch that little bit further.

New for Old

If your product is less than three years old we’ll replace it with a new one if it is beyond repair.

Hassle Free Claims

No complicated forms to fill in. Our UK-based team is on hand to process your claim and answer any questions directly.

Accidental Damage

Protecting your equipment from day one against user error and incidents out of your control.

Get A Quick Quote

You will need the following information
Age of your equipment.
Manufacturer of your equipment.
Purchase price.
Place of purchase.
£
* denotes a mandatory field.
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Existing Customer?

Need to manage your policy, add a new one or make changes?

Use our customer portal.

Have a Question?

Get in contact with on of our UK based customer service advisors.

Customer service is our priority.

Got A Manufacturer Warranty?

You can add accidental damage cover to run alongside your live manufacturer warranty and make sure you're fully protected.

This will cover the full cost of your repair including parts, call out & labour charges.

For more information call us on

01476 512190

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Miss Emma Poskitt
Quick response to phone call. Very helpful member of staff with clear and concise communication. Insurance set up in a matter of 5 minutes. Which was the same length of time I'd been on hold to a previous company. Glad I decided to hang up and try Mark Bates instead.
Jul 7, 2026
sandra
Good insurance cover which meets my needs. Easy to use online. Professional and courteous.
Jul 7, 2026
Mrs Joanna Czaplinska
Very good service with reasonable prices.
Jul 7, 2026
John Garratt
The lady who phoned me up explained the difference between polices . very polite . not in a rush.because I am a old man.so no complaints.just say thanks to lady and all your team
Jul 7, 2026
Mr H Reynolds
I renewed my insurance on my mobility Scoota on-line. It was quick and very easy to use and presented no problems for me - I am just 80 and not a technical wizard. Well done Mark Bates Ltd
Jul 7, 2026
Michael Brisland
Good spot on service
Jul 7, 2026
Catherine Walker
Prompt cost effective insurance for my mobility scooter.
Jul 7, 2026
Mr Kizenga
The product was exactly as described on their website and the delivery on the exactly Day and time.
Jul 7, 2026
Mrs Patricia Wall
Excellent customer service and very helpful
Jul 7, 2026
Mrs Barbara Lakes
Very helpful and pleasant and quick to deal with my insurance thank you
Jul 7, 2026
Peter Everson
Easy to deal with
Jul 7, 2026
Mary
Excellent company
Jul 7, 2026
J L Bernard
Helpful staff able to answer any questions I had and replied quickly
Jul 7, 2026
Paul Whiteley
We have been very happy to deal with Mark Bates and have been with you a few years now.As usual very fantastic service with your staff.I can not praise you any higher and let you know we will be staying with you.
Jul 7, 2026
Joan Williams
I can highly recommend Mark Bates ... I insured my mobility scooter with them recently for the second year and was given a very competitive price.
Jul 6, 2026
Mr Shorney
Very informative and pleasant contact
Jul 6, 2026
customer
great customer serevice
Jul 6, 2026
IanMitchinson
The process was easy. I'm happy with the policy.
Jul 6, 2026
Andrew
Good communication Paperwork arrived promptly by post
Jul 6, 2026
Mr Chris Brocklehursto
Quick and easy
Jul 6, 2026

FAQ

To make a claim, call our claims helpline on 01476 514471 or email us at claims@markbatesltd.com and we will take care of the rest. We fully appreciate that it is essential to resolve a claim efficiently and effectively.

Yes, accidental damage is automatically included.

New for old simply means that we will always replace an item as new.

You can pay for your insurance full by credit/debit card, cheque, postal order and BACS transfer. If you would like to pay in monthly instalments you can speak to one of our advisers.