Park Home Insurance

Here at Mark Bates Ltd, our park home insurance provides extensive cover for your park home, including contents cover and hassle free claims.
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Or call 01476 513784
Rated Excellent
TrustScore4.823,175 reviews on Trustpilot

Complete Protection for Your Park Home

Specialist Park Home Insurance protecting your residential home against flood, storm, and fire risks. Includes new for old contents replacement and property owners' liability as standard.

New for Old Contents Cover

We cover the full cost to replace your contents as new, rather than just paying their current market value.

Personal Possessions

Cover for accidental loss or damage to your property in the UK, and up to 90 days elsewhere in the world.

Alternative Accommodation

If damage makes your home uninhabitable, we cover the cost of temporary accommodation while repairs are made.

Family Legal Protection

We provide financial support of up to £100,000 per claim to help you and your resident family protect your legal rights.

Park Home Liability

We include cover for your legal liability as the owner of the park home and its land up to a limit of £5 million.

Hassle Free Claims

No complicated forms to fill in. Simply call our team directly and we can process your claim over the phone.

Get A Quick Quote

You will need the following information
Your details.
Park home address.
* denotes a mandatory field.
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Existing Customer?

Need to manage your policy, add a new one or make changes?

Use our customer portal.

Have a question?

Speak to one of our UK-based customer service advisers.

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Still need more information? Please call us on 01476 513784

Why Mark Bates Ltd?

Mark Bates Ltd is built on a commitment to exceptional customer service, a supportive people-first culture, and a drive to offer innovative, customer-focused insurance products that stand out from the rest.

Rated by our customers

More than 22,000 customers have reviewed us on Trustpilot, with an average score of 4.8 Stars, that's first class service!

A UK team, start to finish

Sales, customer service and claims all sit in our Grantham head office. When you call, you speak to someone who knows your policy.

Cover built for how you live

Our policies are designed around the equipment, homes and working arrangements our customers have, not adapted from general cover.

What our customers say

Independent reviews collected by Trustpilot.

Excellent value and easy to renew.

RRaymond Bridges
Nov 4, 2026

So easy to review online and the provide access to carers training. Reminder sent well in advance to allow time to shop around. Great products well explained.

AAlexandra Delonnette
Nov 4, 2026

Knowing i am insured is a load off my mind .Should i break down or scooter stolen covered for anything that may happen.Great thing also for me no worries paying ,just a direct debit each month ,then forget about till next year .Great !

MMr. Brian Fieldhouse
Nov 4, 2026

I have insured 3 of my scooters i also now insured my home.

CCaroline
Nov 4, 2026

Over the years ALL of the people l have spoken to have been so helpful and very professional.l have recommend Mark Bates every time and when l say who l'm with my clients are very impressed as they know Mark Bates to be very good.

MMrs Rich
Nov 4, 2026

They are very helpful and caring

SSandrajune Howard
Nov 4, 2026

The people at the company are very friendly, helpful and giving full attention.

MMr Thakrar
Nov 4, 2026

The staff were very helpful.

JJill Spendelow
Nov 4, 2026

Quick and easy.

DDavid
Nov 4, 2026

Very polite. professional staff

AAnother happy customer
Nov 4, 2026

It was really easy to sign up.

SSue Peacock
Nov 4, 2026

They was very helpful in every way.

CCustomer
Nov 4, 2026

Because the whole transaction took only a few minutes.

MMr Malcolm Wilson
Nov 4, 2026

I found this company to be honest, reliable, and helpful. A pleasure to-do business with.

MMr Colin Burford
Nov 4, 2026

Good have insurance on my mobility scooter. It cost a lot of money to buy so it’s great to know I’m covered if anything should happen and it is a great price to insure.

SSharon Goucher
Nov 4, 2026

I have been a custermer with mark bates and I would not deal with any one else he has always helped me when I need him great company I would not deal with any one else great company always there when I need him he has helped me many times great company to deal with always

PPatrick foad
Nov 4, 2026

First experience with the company,so can’t comment as yet.

DDonald Alexander Urquhart
Nov 4, 2026

Always helpful , and good advice

MMr Ian Taylor
Nov 4, 2026

Quick and easy to take out my insurance, very helpful with my queries

PPaula
Nov 4, 2026

prompt and efficient service

MMr Clews
Nov 4, 2026

FAQ

Pay in full by debit or credit card, cheque, postal order or bank transfer (BACS). To pay monthly, call one of our advisers.

To make a claim, call our claims helpline on 01476 514471 or email us at claims@markbatesltd.com and we will take care of the rest. We fully appreciate that it is essential to resolve a claim efficiently and effectively.

For Park Home and Contents there is a £50 excess on each and every claim, increasing to £500 in respect of subsidence, heave and landslip. For Personal Possessions there is a £100 excess on each and every claim. For more information please see our policy wording.

Valuables are classed as jewellery, watches, gold, silver, precious metals, gemstones, furs, pictures, curios and other works of art and stamp, coin and medal collections.

No, this is only available in addition to the Park Home and Contents cover.

Yes, accidental damage is automatically included.

Standard home insurance typically covers brick and mortar properties. Park homes require specialist cover because they are constructed differently, using materials like timber frames and pre-fabricated panels. Our policy is designed to address these specific needs, covering risks that standard insurers exclude, such as:

  • Non-standard construction repairs: Specialist tradespeople and materials.
  • Site-specific liabilities: Public liability that covers the land your home sits on.
  • Resiting costs: Coverage for moving your home if a total loss occurs.
  • Comprehensive protection: Includes flood, storm, and accidental damage as standard.

Yes. In law, park homes are mobile homes and fall under the Mobile Homes Act 1983. They differ from other mobile homes in size and in how they're moved. Being classed as mobile doesn't mean your home has to move, only that it can.

Yes, the policy covers loss or damage caused by a wide range of standard perils, including fire, theft, storm, and flood. However storm or flood damage to gates, fences and hedges isn't covered.

If your home becomes uninhabitable following insured damage, the policy includes cover for temporary accommodation.

You are covered for temporary absences, but if your park home is unoccupied for more than 30 consecutive days, certain standard perils will not apply

Yes, the policy includes Family Legal Protection. This provides financial support up to £100,000 per claim to help you and your family protect your legal rights. It also covers your legal liability as the owner of the park home and its land.

Yes, the basis of settlement for contents is the full replacement cost of replacing all items as new.

It is vital to choose the correct insurance based on how you use your home:

Park Home Insurance: For residential homes where you live year-round. This covers you for permanent residency, including alternative accommodation if your home becomes uninhabitable.

Static Caravan Insurance: For holiday homes used for short breaks. These policies often have restrictions on how long the property can be occupied continuously.

Our policy is specifically designed for residential park homes located on licensed sites.