Mobility Scooter Insurance

Get comprehensive mobility scooter insurance with Mark Bates Ltd. Our mobility scooter insurance covers accidental damage and breakdown recovery.
Get a quote
Or call 01476 512190
Rated Excellent
TrustScore4.823,175 reviews on Trustpilot

Comprehensive Mobility Scooter Insurance for Your Peace of Mind

Pair it with our Mobility Scooter Warranty to cover mechanical and electrical breakdown.

Public Liability

Covering claims against you if you have accidentally injured someone or damaged their property with your equipment.

24/7 National Breakdown Recovery

24/7 breakdown recovery is included as standard, to get you and your equipment home safely.

Accidental Damage

Repairs after an accident, theft or vandalism, so you're back up and running quickly.

Temporary Hire

Hire equipment to keep you independent during repairs.

Worldwide Travel

See more of the world with ease, because you can take your own equipment with you while you travel.

Puncture Cover

Upgrade to our Plus policy to be covered for punctures to your tyres.

Get A Quick Quote

You will need the following information
Age of your equipment.
Manufacturer of your equipment.
Purchase price.
Place of purchase.
£
* denotes a mandatory field.
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Existing Customer?

Need to manage your policy, add a new one or make changes?

Use our customer portal.

Have a question?

Speak to one of our UK-based customer service advisers.

Welcome To The Premier Club

Every policyholder gets free access to The Premier Club, with discounts on big high street and online brands and money off days out.

Why Mark Bates Ltd

We've specialised in insurance for older and disabled customers since 1994. Our own team in Grantham handles everything, from your first quote to your claim.

Rated by our customers

More than 22,000 customers have reviewed us on Trustpilot, with an average score of 4.8 Stars, that's first class service!

A UK team, start to finish

Sales, customer service and claims all sit in our Grantham head office. When you call, you speak to someone who knows your policy.

Cover built for how you live

Our policies are designed around the equipment, homes and working arrangements our customers have, not adapted from general cover.

Mobility Scooter Insurance

At Mark Bates Ltd, we understand the importance of independence and freedom that mobility scooters provide. That’s why we offer comprehensive insurance coverage specifically tailored to protect your mobility scooter and provide you with peace of mind. Our goal is to ensure that you can enjoy your mobility scooter with confidence, knowing that you’re protected against unexpected accidents, damage, and theft.

Don’t leave your mobility scooter unprotected. Safeguard your independence and peace of mind with our mobility scooter insurance. Get a quote today and let us provide you with the comprehensive coverage you deserve. Protect your freedom to move confidently with Mark Bates Ltd Mobility Scooter Insurance.

Comprehensive Coverage

Our insurance policies go beyond the basics, offering a range of coverage options to fit your needs. From theft protection and liability coverage to breakdown assistance and more, we’ve got you covered. You can rest easy knowing that you have the right level of protection for your mobility scooter.

Simple and Hassle-Free

We believe that obtaining insurance shouldn’t be complicated. Our streamlined process makes it easy for you to get the coverage you need. Our friendly and knowledgeable team will guide you through every step, ensuring a hassle-free experience from quote to claim.

Specialised Expertise

We specialise in mobility scooter insurance, which means we understand the unique needs and challenges faced by scooter users. Our team is well-versed in the intricacies of this type of insurance, ensuring that you receive the coverage that best suits your requirements.

What our customers say

Independent reviews collected by Trustpilot.

Excellent value and easy to renew.

RRaymond Bridges
Nov 4, 2026

So easy to review online and the provide access to carers training. Reminder sent well in advance to allow time to shop around. Great products well explained.

AAlexandra Delonnette
Nov 4, 2026

Knowing i am insured is a load off my mind .Should i break down or scooter stolen covered for anything that may happen.Great thing also for me no worries paying ,just a direct debit each month ,then forget about till next year .Great !

MMr. Brian Fieldhouse
Nov 4, 2026

I have insured 3 of my scooters i also now insured my home.

CCaroline
Nov 4, 2026

Over the years ALL of the people l have spoken to have been so helpful and very professional.l have recommend Mark Bates every time and when l say who l'm with my clients are very impressed as they know Mark Bates to be very good.

MMrs Rich
Nov 4, 2026

They are very helpful and caring

SSandrajune Howard
Nov 4, 2026

The people at the company are very friendly, helpful and giving full attention.

MMr Thakrar
Nov 4, 2026

The staff were very helpful.

JJill Spendelow
Nov 4, 2026

Quick and easy.

DDavid
Nov 4, 2026

Very polite. professional staff

AAnother happy customer
Nov 4, 2026

It was really easy to sign up.

SSue Peacock
Nov 4, 2026

They was very helpful in every way.

CCustomer
Nov 4, 2026

Because the whole transaction took only a few minutes.

MMr Malcolm Wilson
Nov 4, 2026

I found this company to be honest, reliable, and helpful. A pleasure to-do business with.

MMr Colin Burford
Nov 4, 2026

Good have insurance on my mobility scooter. It cost a lot of money to buy so it’s great to know I’m covered if anything should happen and it is a great price to insure.

SSharon Goucher
Nov 4, 2026

I have been a custermer with mark bates and I would not deal with any one else he has always helped me when I need him great company I would not deal with any one else great company always there when I need him he has helped me many times great company to deal with always

PPatrick foad
Nov 4, 2026

First experience with the company,so can’t comment as yet.

DDonald Alexander Urquhart
Nov 4, 2026

Always helpful , and good advice

MMr Ian Taylor
Nov 4, 2026

Quick and easy to take out my insurance, very helpful with my queries

PPaula
Nov 4, 2026

prompt and efficient service

MMr Clews
Nov 4, 2026

FAQ

No. The free month costs nothing and you're under no obligation to continue. The offer is available once per piece of equipment.

Although there is no mobility scooter insurance requirement legally, several institutions highly recommend it.

The Department For Transport state "it is strongly advised that people take out insurance to cover personal safety, other people’s safety and the value of the vehicle."

You can either ring our 24/7 national breakdown recovery number or we will reimburse your taxi fare home (terms and conditions apply).

Provided you store your equipment as advised in our policy wording, our geographical coverage includes anywhere in the UK as well as 90-days worldwide cover (terms and conditions apply).

Our Insurance Plus cover comes with all the benefits of our standard cover and the following additional benefits:

Full Breakdown Recovery - Your cover extends to recovery if you get a puncture or your battery fails.

Puncture Repair - covers the cost of repairing a puncture to any tyre fixed to your mobility equipment.

Any Driver - covers any person driving your equipment with your permission.

Legal Expenses - To recover damages from a negligent third party if you are injured or your mobility equipment is damaged.

No. Each policy comes with its benefits built in, so there are no add-ons to choose and pay for separately.

Yes. Paying monthly by Direct Debit adds a £10 admin charge, spread across your instalments.

The easiest way to start a claim is to download Insura App so you can be kept up to date on your claims journey.

You can also call our UK based claims team on 01476 514471 or email claims@markbatesltd.com, and we'll take it from there.

From a legal standpoint, there is no requirement for you to insure your mobility scooter. However, just because it is not a legal requirement, doesn’t mean you shouldn’t consider it. Mobility scooter insurance is recommended by both The Department For Transport and several user groups, including Disabled Motoring UK.

For more information read our blog post

Also take into account the legal and medical fees should you get into an accident will certainly be higher than you’d expect. So with that in mind, it may be worth considering. Our Insurance is affordable and comprehensive feel free to get in touch to discuss your options with us.

Most scooter users can. To get a quote, tell us the type of equipment, what you paid for it and how old it is. Your cover is based on your answers, so check they're accurate.

Home contents insurance rarely covers a scooter once it leaves your home, and it usually won't include breakdown recovery or cover if you injure someone when you're out on it. Check your home policy. If it falls short, a scooter policy fills the gap.