All very straightforward. Cover seems very comprehensive. Reasonable cost.
Home Emergency
Put protection in place for help with domestic emergencies
Or call 01476 513781
Rated Excellent
TrustScore4.8
You will need to combine this with our Home Insurance for all around protection for your buildings and contents.
Heating System Breakdown
Repair of your boiler or main heating system including parts, call out and labour.
Plumbing and Drainage
A range of covers to keep the water flowing including unblocking frozen pipes and fixing brozen toilet systems.
Power Supply
We’ll get you reconnected as soon as possible if your electricity or gas supply is affected.
Home Security
Doors, locks and windows repaired to make sure your home is secure including repairs needs after a forced entry and loss of keys.
Alternative Accommodation
If it’s unsafe or uncomfortable to stay at home your costs will be reimbursed.
Vermin infestation
Removal of vermin infesting your home by trained prefessionals.
Manage all of your insurance with Insura App?
Insura App, the ultimate insurance management application. With our app, you can easily manage all of your insurance policies, documents and key dates in one place.
Existing Customer?
Need to manage your policy, add a new one or make changes?
Use our customer portal.
Downloads
Still need more information? Please call us on 01476 513781
What our customers say
Independent reviews collected by Trustpilot.
Always a great service first class company
Excellent value and easy to renew.
So easy to review online and the provide access to carers training. Reminder sent well in advance to allow time to shop around. Great products well explained.
Knowing i am insured is a load off my mind .Should i break down or scooter stolen covered for anything that may happen.Great thing also for me no worries paying ,just a direct debit each month ,then forget about till next year .Great !
I have insured 3 of my scooters i also now insured my home.
Over the years ALL of the people l have spoken to have been so helpful and very professional.l have recommend Mark Bates every time and when l say who l'm with my clients are very impressed as they know Mark Bates to be very good.
They are very helpful and caring
The people at the company are very friendly, helpful and giving full attention.
The staff were very helpful.
Quick and easy.
Very polite. professional staff
It was really easy to sign up.
They was very helpful in every way.
Because the whole transaction took only a few minutes.
I found this company to be honest, reliable, and helpful. A pleasure to-do business with.
Good have insurance on my mobility scooter. It cost a lot of money to buy so it’s great to know I’m covered if anything should happen and it is a great price to insure.
I have been a custermer with mark bates and I would not deal with any one else he has always helped me when I need him great company I would not deal with any one else great company always there when I need him he has helped me many times great company to deal with always
First experience with the company,so can’t comment as yet.
Always helpful , and good advice