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Rollator Insurance

Rollators or walkers play an important role in keeping you mobile, therefore, we have created this tailored insurance policy.
Get a quote
Or call 01476 512190
Our Customers Love Us!
TrustpilotTrustpilot five stars
20,408 Reviews

Rollator Insurance Coverage

Rollators or walkers play an important role in keeping you mobile, therefore, we have created this tailored insurance policy.

24/7 National Breakdown Recovery

Specialist 24hour breakdown recovery to get you, your equipment and an attendant back home if you are ever stranded.

Accidental Damage

Repair of your pride and joy following an accident, theft or vandalism so you will be up and about in no time.

No Excess

We don't require any contribution to a claim regardless of blame, so your pennies will stretch that little bit further.

Public Liability

Covering claims against you if you have accidentally injured someone or damaged their property.

Temporary Hire

You’ll never stop moving with the hire equipment needed to keep you independent whilst yours is being repaired.

New For Old

You won’t get left behind. If your product is less than two years old we’ll replace it with a new version if it is beyond repair.

Get A Quick Quote

You will need the following information
Age of your Rollator
Manufacturer of your Rollator
Purchase price.
Place of purchase.
£
* denotes a mandatory field.
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Existing Customer?

Need to manage your policy, add a new one or make changes?

Use our customer portal.

Have a Question?

Get in contact with on of our UK based customer service advisors.

Customer service is our priority.

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Still need more information? Please call us on 01476 512190

Welcome To The Premier Club

As a very special thank you, all of our policy holders receive free access to the Premier Club Rewards, meaning huge savings on the biggest brands both on the high street and online as well as some great days out.

Why Mark Bates Ltd

Mark Bates Ltd is built on a commitment to exceptional customer service, a supportive people-first culture, and a drive to offer innovative, customer-focused insurance products that stand out from the rest.

Customer Excellence

We put our customers at the heart of everything we do. With a 5-star Trustpilot rating, we’re committed to delivering on our promises and building long-term loyalty through service that exceeds expectations.

People-First Culture

We foster a supportive and positive working environment where every individual is valued. By recognising strengths, understanding challenges, and investing in training and development, we help our team thrive.

Be Different

We believe insurance should work better. That’s why we design innovative, accessible products with real value—always with the customer’s best interests in mind.

Miss Emma Poskitt
Quick response to phone call. Very helpful member of staff with clear and concise communication. Insurance set up in a matter of 5 minutes. Which was the same length of time I'd been on hold to a previous company. Glad I decided to hang up and try Mark Bates instead.
Jul 7, 2026
sandra
Good insurance cover which meets my needs. Easy to use online. Professional and courteous.
Jul 7, 2026
Mrs Joanna Czaplinska
Very good service with reasonable prices.
Jul 7, 2026
John Garratt
The lady who phoned me up explained the difference between polices . very polite . not in a rush.because I am a old man.so no complaints.just say thanks to lady and all your team
Jul 7, 2026
Mr H Reynolds
I renewed my insurance on my mobility Scoota on-line. It was quick and very easy to use and presented no problems for me - I am just 80 and not a technical wizard. Well done Mark Bates Ltd
Jul 7, 2026
Michael Brisland
Good spot on service
Jul 7, 2026
Catherine Walker
Prompt cost effective insurance for my mobility scooter.
Jul 7, 2026
Mr Kizenga
The product was exactly as described on their website and the delivery on the exactly Day and time.
Jul 7, 2026
Mrs Patricia Wall
Excellent customer service and very helpful
Jul 7, 2026
Mrs Barbara Lakes
Very helpful and pleasant and quick to deal with my insurance thank you
Jul 7, 2026
Peter Everson
Easy to deal with
Jul 7, 2026
Mary
Excellent company
Jul 7, 2026
J L Bernard
Helpful staff able to answer any questions I had and replied quickly
Jul 7, 2026
Paul Whiteley
We have been very happy to deal with Mark Bates and have been with you a few years now.As usual very fantastic service with your staff.I can not praise you any higher and let you know we will be staying with you.
Jul 7, 2026
Joan Williams
I can highly recommend Mark Bates ... I insured my mobility scooter with them recently for the second year and was given a very competitive price.
Jul 6, 2026
Mr Shorney
Very informative and pleasant contact
Jul 6, 2026
customer
great customer serevice
Jul 6, 2026
IanMitchinson
The process was easy. I'm happy with the policy.
Jul 6, 2026
Andrew
Good communication Paperwork arrived promptly by post
Jul 6, 2026
Mr Chris Brocklehursto
Quick and easy
Jul 6, 2026

FAQ

You can either ring our 24/7 national breakdown recovery number or we will reimburse your taxi fare home (terms and conditions apply).

If you knock somthing over while using your equipment and someone takes legal action against you then we offer up to £2 million personal liability protection.

Provided you store your equipment as advised in our policy wording, our geographical coverage includes anywhere in the UK. We also offer 90 days worldwide cover (terms and conditions apply).

Unfortunately, we are unable to provide cover for multiple users of the equipment.