Powerchair Insurance

Protect your powered wheelchair with Mark Bates Ltd. Our powered wheelchair insurance covers accidental damage, punctures and a breakdown service.
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Or call 01476 512190
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Comprehensive Cover for Your Powered Wheelchair

For complete peace of mind, combine this with our Powerchair Warranty to make sure you’re covered for mechanical and electrical breakdown.

Find out more here

Public Liability

Covering claims against you if you have accidentally injured someone or damaged their property.

24/7 National Breakdown Recovery

Our Mobility Scooter Insurance includes 24hour breakdown recovery as standard to get you and your equipment back home safely.

Accidental Damage

Get your equipment repaired following an accident, theft or vandalism so you will be up and about in no time.

Temporary Hire

You'll never stop moving with the hire equipment needed to keep you independent whilst yours is being repaired.

Worldwide Travel

See more of the world with ease, because you can take your own equipment with you while you travel.

Puncture Cover

Upgrade your Mobility Scooter Insurance to our Plus policy to be covered for punctures to your tyres.

Get A Quick Quote

You will need the following information
Age of your equipment.
Manufacturer of your equipment.
Purchase price.
Place of purchase.
£
* denotes a mandatory field.
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Existing Customer?

Need to manage your policy, add a new one or make changes?

Use our customer portal.

Have a Question?

Get in contact with on of our UK based customer service advisors.

Customer service is our priority.

Welcome To The Premier Club

As a very special thank you, all of our policy holders receive free access to the Premier Club Rewards, meaning huge savings on the biggest brands both on the high street and online as well as some great days out.

Mrs Thomson
The staff in shop was so helpful and nice Showed us everything and we were so impressed and happy with the way they handled us Would recommend careco 100%
Sep 1, 2026
Mr Jim Walker
Very good indeed
Aug 31, 2026
Edward Osgathorpo
My wife has w. Was rushed to hospital and can’t feel in the survey
Aug 31, 2026
Mrs Lucyna Lemanska
Very good shop . Good people and shop🥰👍👍👍👍👍👍👍👍
Aug 31, 2026
Kathleen Adams
When our scooters are up for renewal the company mark bates contact us in advance to let us know. When we ring them up to sort things out the staff are always kind and helpful. They have time to speak to us and are very patient with us.
Aug 31, 2026
Phyllis Holter
I found it easy and helpful
Aug 31, 2026
Kelly
Mark Bates were recommended to me and are easy to deal with.
Aug 31, 2026
Sandra Done
I fhink.that this is a good service.
Aug 31, 2026
Mr Peter Roberts
All of the staff were polite, considerate and caring throughout the whole process. The equipment provided works as described.
Aug 31, 2026
Barbara Law
Good service
Aug 31, 2026
Mark
Great communication with customer service easy to understand policy and value options to proceed with
Aug 31, 2026
TRACEY
It was quick good communications. I didn't have a strees to phone them no
Aug 31, 2026
Sarah White
Excellent service as always
Aug 31, 2026
Elwe
Very willing and helpful customer-facing staff, no hard sell, persistent!
Aug 31, 2026
customer
Easy renewal process and prices held the same as last year.
Aug 31, 2026
R Boyd
Good policy , very useful and works well when needed. Highly recommend it.
Aug 30, 2026
Peter
The scooter was easy to control and the battery mileage meant I only had to top up the charge once
Aug 30, 2026
Margaret Foreman
Very pleasant tele sales , very patient as I had queries , and asked if she’d confirm details with husband , all good and renewed insurance.
Aug 30, 2026
Stephanie Johnson
Excellent service and brilliant customer service.
Aug 30, 2026
Giampiero
True and helpful
Aug 30, 2026

FAQ

No. Free Mobility Scooter Insurance means exactly that, it's completely free with no obligation.

Please note however, if you have already had a free insurance policy on your product you will no longer qualify as this offer is only available once.

You can either ring our 24/7 national breakdown recovery number or we will reimburse your taxi fare home (terms and conditions apply).

Provided you store your equipment as advised in our policy wording, our geographical coverage includes anywhere in the UK as well as 90-days worldwide cover (terms and conditions apply).

Our Mobility Scooter Insurance Plus cover comes with all the benefits of our standard cover and the following additional benefits:

Full Breakdown Recovery - Your cover will be extended to also cover recovery in the event of a puncture of battery failure.

Puncture Repair - covers the cost of repairing a puncture to any tyre fixed to the mobility scooter.

Any Driver - covers any person driving your equipment with your permission.

Alternative Mobility Vehicle - If you have an accident whilst using your mobility scooter and at the same time suffer injury which renders the mobility scooter unsuitable, we will pay the cost of a suitable replacement.

Legal Expenses - To recover damages from a negligent third party if you are injured or your mobility equipment is damaged.

No, unlike other insurance companies we believe in an 'all in one' encompassing policy and want you to be fully covered in the event of a claim.

Yes, to pay monthly there is a small £10 administration charge which is spread over your monthly instalments.

To make a claim, call our claims helpline on 01476 514471 or email us at claims@markbatesltd.com and we will take care of the rest. We fully appreciate that it is essential to resolve a claim efficiently and effectively.

Although there is no mobility scooter insurance requirement legally, however several institutions highly recommend it.

The Department For Transport state "it is strongly advised that people take out insurance to cover personal safety, other people’s safety and the value of the vehicle."