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Home Help Insurance

Specifically designed for individuals who, out of necessity or choice, employ people in their home
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Or call 01476 514476
Our Customers Love Us!
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20,408 Reviews

The policy provides a unique range of covers that are highly desirable to protect your position as an employer of individuals whilst in the course of their employment by you.

Public Liability

As a consequence of bodily injury or property damage to a third party while care is taking place.

Employers' Liability

In the event that your employee suffers injury or illness whilst working for you.

Personal Accident

Provides financial protection and peace of mind in the event you suffer an accident that results in injury.

Financial Loss

Protecting you against financial loss following the actions of your employee, including theft and fraudulent use of your debit or credit cards.

Employment Support

Proactive employment support available 24 hours a day 7 days a week through a variety of means.

Get A Quick Quote

You will need the following information
Your address.
A contact email.
Your date of birth.
Number of people you employ.
* denotes a mandatory field.
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Existing Customer?

Need to manage your policy, add a new one or make changes?

Use our customer portal.

Have a Question?

Get in contact with on of our UK based customer service advisors.

Customer service is our priority.

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Still need more information? Please call us on 01476 514476

Policyholders save 25% on childcare searches

Army of Nannies is a nanny-finding platform that connects families with local full-time, part-time, and ad hoc childcarers. It's free to start a search, and families only need to pay a membership fee when they have made connections they wish to progress.

Apply code MARkBATES25 at checkout to secure 25% off their weekly, monthly or 3-monthly membership packages.

Policyholders save 25% on childcare searches

Miss Emma Poskitt
Quick response to phone call. Very helpful member of staff with clear and concise communication. Insurance set up in a matter of 5 minutes. Which was the same length of time I'd been on hold to a previous company. Glad I decided to hang up and try Mark Bates instead.
Jul 7, 2026
sandra
Good insurance cover which meets my needs. Easy to use online. Professional and courteous.
Jul 7, 2026
Mrs Joanna Czaplinska
Very good service with reasonable prices.
Jul 7, 2026
John Garratt
The lady who phoned me up explained the difference between polices . very polite . not in a rush.because I am a old man.so no complaints.just say thanks to lady and all your team
Jul 7, 2026
Mr H Reynolds
I renewed my insurance on my mobility Scoota on-line. It was quick and very easy to use and presented no problems for me - I am just 80 and not a technical wizard. Well done Mark Bates Ltd
Jul 7, 2026
Michael Brisland
Good spot on service
Jul 7, 2026
Catherine Walker
Prompt cost effective insurance for my mobility scooter.
Jul 7, 2026
Mr Kizenga
The product was exactly as described on their website and the delivery on the exactly Day and time.
Jul 7, 2026
Mrs Patricia Wall
Excellent customer service and very helpful
Jul 7, 2026
Mrs Barbara Lakes
Very helpful and pleasant and quick to deal with my insurance thank you
Jul 7, 2026
Peter Everson
Easy to deal with
Jul 7, 2026
Mary
Excellent company
Jul 7, 2026
J L Bernard
Helpful staff able to answer any questions I had and replied quickly
Jul 7, 2026
Paul Whiteley
We have been very happy to deal with Mark Bates and have been with you a few years now.As usual very fantastic service with your staff.I can not praise you any higher and let you know we will be staying with you.
Jul 7, 2026
Joan Williams
I can highly recommend Mark Bates ... I insured my mobility scooter with them recently for the second year and was given a very competitive price.
Jul 6, 2026
Mr Shorney
Very informative and pleasant contact
Jul 6, 2026
customer
great customer serevice
Jul 6, 2026
IanMitchinson
The process was easy. I'm happy with the policy.
Jul 6, 2026
Andrew
Good communication Paperwork arrived promptly by post
Jul 6, 2026
Mr Chris Brocklehursto
Quick and easy
Jul 6, 2026

FAQ

12 months – you will receive an email from us prior to the expiry of cover offering renewal for a further 12 month period.

You can only purchase this insurance on line if you employ 5 persons or less. You may still apply for this insurance, but may only do so by contacting us by phone or email.

No, provided that the activity is undertaken whilst working for you in a personal capacity in connection with your domestic arrangements.

No – you will not be asked to contribute towards any claim under the policy.

Yes. Our policy covers the nanny for up to 120 days of travel outside the UK per policy year when travelling with the family, except in the United States and Canada.