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Private GP Service

Get 24/7 access to a private GP from a low monthly cost with Mark Bates Ltd. Video consultations and online prescriptions for peace of mind.
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Or call 01476 850722
Our Customers Love Us!
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20,408 Reviews

Private GP with 24/7 Access

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This product is provided by BHSF. with more than 150 years of experience, they provide consultations with approved GPs who are registered with the NHS.

24/7 Telephone Helpline

The service offers round-the-clock support from an experienced GP. The convenient free phone helpline has no limits on consultation time or the number of calls.

Electronic Private Prescriptions

The available doctors can issue private prescriptions that can be delivered via an online pharmacy directly to you home or workplace quickly and discreetly.

Video Consultations

Face-to-face appointments with a doctor can offer more in-depth advice. Booked initially via telephone, video consultations are available seven days a week.

Medical Information Database

You will also have access to a comprehensive health, disease, lifestyle and travel database with up to date information on more than 1,000 topics.

£5 Per Month

Recurring subscription payment, cancel at any time

For a limited time only

How Does It Benefit You?

Convenience

Speak to a GP at any time of the day or night, either on the telephone or video call, from wherever you are in the world.

Choice

The option to speak over the telephone or use the video consultation service.

Quality

All of the doctors are GMC registered, licenced and fit to practice. Issues of all sizes can be discussed in confidence with a doctor.

How Does It Work?

Simply call the 24/7 helpline, where you can speak to an experienced member of the customer service team who will book either a telephone or video consultation with a GP at a convenient time. One of the doctors will call you back at the appointed time, and the consultation begins with no time limit, you can speak to a clinician for as long as necessary about any concerns or symptoms.

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Insura App, the ultimate insurance management application. With our app, you can easily manage all of your insurance policies, documents and key dates in one place.
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Existing Customer?

Need to manage your policy, add a new one or make changes?

Use our customer portal.

Have a Question?

Get in contact with on of our UK based customer service advisors.

Customer service is our priority.

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Still need more information? Please call us on 01476 850722
Miss Emma Poskitt
Quick response to phone call. Very helpful member of staff with clear and concise communication. Insurance set up in a matter of 5 minutes. Which was the same length of time I'd been on hold to a previous company. Glad I decided to hang up and try Mark Bates instead.
Jul 7, 2026
sandra
Good insurance cover which meets my needs. Easy to use online. Professional and courteous.
Jul 7, 2026
Mrs Joanna Czaplinska
Very good service with reasonable prices.
Jul 7, 2026
John Garratt
The lady who phoned me up explained the difference between polices . very polite . not in a rush.because I am a old man.so no complaints.just say thanks to lady and all your team
Jul 7, 2026
Mr H Reynolds
I renewed my insurance on my mobility Scoota on-line. It was quick and very easy to use and presented no problems for me - I am just 80 and not a technical wizard. Well done Mark Bates Ltd
Jul 7, 2026
Michael Brisland
Good spot on service
Jul 7, 2026
Catherine Walker
Prompt cost effective insurance for my mobility scooter.
Jul 7, 2026
Mr Kizenga
The product was exactly as described on their website and the delivery on the exactly Day and time.
Jul 7, 2026
Mrs Patricia Wall
Excellent customer service and very helpful
Jul 7, 2026
Mrs Barbara Lakes
Very helpful and pleasant and quick to deal with my insurance thank you
Jul 7, 2026
Peter Everson
Easy to deal with
Jul 7, 2026
Mary
Excellent company
Jul 7, 2026
J L Bernard
Helpful staff able to answer any questions I had and replied quickly
Jul 7, 2026
Paul Whiteley
We have been very happy to deal with Mark Bates and have been with you a few years now.As usual very fantastic service with your staff.I can not praise you any higher and let you know we will be staying with you.
Jul 7, 2026
Joan Williams
I can highly recommend Mark Bates ... I insured my mobility scooter with them recently for the second year and was given a very competitive price.
Jul 6, 2026
Mr Shorney
Very informative and pleasant contact
Jul 6, 2026
customer
great customer serevice
Jul 6, 2026
IanMitchinson
The process was easy. I'm happy with the policy.
Jul 6, 2026
Andrew
Good communication Paperwork arrived promptly by post
Jul 6, 2026
Mr Chris Brocklehursto
Quick and easy
Jul 6, 2026

FAQ

That's right, we've discounted our usual £12.50 rate to just £5 per month to help out in these though times. We know how important it is to have access to the medical help you need, so don't miss out!