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Travel Insurance

Designed for individuals, couples or families taking one break away or multiple times throughout the year
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Or call 0330 024 4501
Our Customers Love Us!
TrustpilotTrustpilot five stars
20,408 Reviews

Complete Protection

If you are over 65 or suffer with a medical condition, Mark Bates Ltd provide travel insurance - that covers medical expenses and holiday cancellations.

Medical Expenses

Don't worry about covering the cost of emergency treatment whilst you're away.

Holiday Cancellation

Don’t lose out on your break away. If your trip is cancelled we’ll cover the cost.

Cover to Suit You

Choose from three levels of cover to tailor the policy for your requirements, meaning you can get away with no fuss.

Single Trip or Annual Multi-Trip Cover

It doesn’t matter if you’re having a quick single get away or you’re a regular jet setter. We’ll get you covered.

Hassle Free Claims

We are just a telephone call away 24 hours a day 7 days a week for whatever you need.

No Hidden Admin Fees

If you need to make a change to your policy we won’t sting you with any admin fees.

Manage all of your insurance with Insura App?
Insura App, the ultimate insurance management application. With our app, you can easily manage all of your insurance policies, documents and key dates in one place.
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Existing Customer?

Need to manage your policy, add a new one or make changes?

Use our customer portal.

Have a Question?

Get in contact with on of our UK based customer service advisors.

Customer service is our priority.

Specialist Travel Insurance

Many people struggle to get travel insurance cover for themselves and family members if suffering with pre-existing medical conditions. Premier Care's specialist insurance provides cover, without age limits, for all types of pre-existing medical conditions such as heart problems, cancer, strokes, limited mobility and mental health conditions.

Kerrie Brewer
Great company to be insured with, always helpful and very knowledgeable and professional.
Jul 7, 2026
Miss Emma Poskitt
Quick response to phone call. Very helpful member of staff with clear and concise communication. Insurance set up in a matter of 5 minutes. Which was the same length of time I'd been on hold to a previous company. Glad I decided to hang up and try Mark Bates instead.
Jul 7, 2026
sandra
Good insurance cover which meets my needs. Easy to use online. Professional and courteous.
Jul 7, 2026
Mrs Joanna Czaplinska
Very good service with reasonable prices.
Jul 7, 2026
John Garratt
The lady who phoned me up explained the difference between polices . very polite . not in a rush.because I am a old man.so no complaints.just say thanks to lady and all your team
Jul 7, 2026
Mr H Reynolds
I renewed my insurance on my mobility Scoota on-line. It was quick and very easy to use and presented no problems for me - I am just 80 and not a technical wizard. Well done Mark Bates Ltd
Jul 7, 2026
Michael Brisland
Good spot on service
Jul 7, 2026
Catherine Walker
Prompt cost effective insurance for my mobility scooter.
Jul 7, 2026
Mr Kizenga
The product was exactly as described on their website and the delivery on the exactly Day and time.
Jul 7, 2026
Mrs Patricia Wall
Excellent customer service and very helpful
Jul 7, 2026
Mrs Barbara Lakes
Very helpful and pleasant and quick to deal with my insurance thank you
Jul 7, 2026
Peter Everson
Easy to deal with
Jul 7, 2026
Mary
Excellent company
Jul 7, 2026
J L Bernard
Helpful staff able to answer any questions I had and replied quickly
Jul 7, 2026
Paul Whiteley
We have been very happy to deal with Mark Bates and have been with you a few years now.As usual very fantastic service with your staff.I can not praise you any higher and let you know we will be staying with you.
Jul 7, 2026
Joan Williams
I can highly recommend Mark Bates ... I insured my mobility scooter with them recently for the second year and was given a very competitive price.
Jul 6, 2026
Mr Shorney
Very informative and pleasant contact
Jul 6, 2026
customer
great customer serevice
Jul 6, 2026
IanMitchinson
The process was easy. I'm happy with the policy.
Jul 6, 2026
Andrew
Good communication Paperwork arrived promptly by post
Jul 6, 2026