Excellent value and easy to renew.
Specifically designed to provide individuals that employ people in their home with financial protection should they have to continue to pay an employee that is unable to attend work due to an accident or sickness.
Need to manage your policy, add a new one or make changes?
Use our customer portal.
Independent reviews collected by Trustpilot.
Excellent value and easy to renew.
So easy to review online and the provide access to carers training. Reminder sent well in advance to allow time to shop around. Great products well explained.
Knowing i am insured is a load off my mind .Should i break down or scooter stolen covered for anything that may happen.Great thing also for me no worries paying ,just a direct debit each month ,then forget about till next year .Great !
I have insured 3 of my scooters i also now insured my home.
Over the years ALL of the people l have spoken to have been so helpful and very professional.l have recommend Mark Bates every time and when l say who l'm with my clients are very impressed as they know Mark Bates to be very good.
They are very helpful and caring
The people at the company are very friendly, helpful and giving full attention.
The staff were very helpful.
Quick and easy.
Very polite. professional staff
It was really easy to sign up.
They was very helpful in every way.
Because the whole transaction took only a few minutes.
I found this company to be honest, reliable, and helpful. A pleasure to-do business with.
Good have insurance on my mobility scooter. It cost a lot of money to buy so it’s great to know I’m covered if anything should happen and it is a great price to insure.
I have been a custermer with mark bates and I would not deal with any one else he has always helped me when I need him great company I would not deal with any one else great company always there when I need him he has helped me many times great company to deal with always
First experience with the company,so can’t comment as yet.
Always helpful , and good advice
Quick and easy to take out my insurance, very helpful with my queries
prompt and efficient service
12 months – you will receive an email from us prior to the expiry of cover offering renewal for a further 12 month period.
Yes – you will be responsible for payment during the first 14 days of absence. There are variable excess periods available up to 56 days for a reduced premium.
You can buy online if you employ five people or fewer. If you employ more, call or email us to apply.
The insurer’s acceptance of this insurance at the premium quoted is based upon the number of employees you have declared on your application. This number is stated in the schedule issued to you and you must advise us if this number changes. If you do not do so you may prejudice your ability to make a claim under the policy.
All monies are paid directly to the bank account that you specify.
The easiest way to start a claim is to download Insura App so you can be kept up to date on your claims journey.
You can also call our UK based claims team on 01476 514471 or email claims@markbatesltd.com, and we'll take it from there.